At Secayó ("we", "us", or "our"), operated by ADEM Digital LLC, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our uptime monitoring service.

1. Information We Collect

We collect information that you provide directly to us and information that is automatically collected when you use our service.

Account Information

Email address (required for account creation)
Name (optional)
Phone number for WhatsApp alerts (optional, with your consent)
Billing information (processed securely by Stripe)

Usage Information

URLs and endpoints you choose to monitor
Monitor check results and incident history
Device information, IP address, and browser type

2. How We Use Your Information

To provide and maintain our uptime monitoring service
To send you downtime alerts via WhatsApp and/or email
To respond to your inquiries and provide customer support
To process payments and manage your subscription
To improve our service and develop new features
To detect and prevent fraud and abuse

3. WhatsApp Alerts

When you opt-in to WhatsApp alerts, we use Meta's WhatsApp Business API to send you notifications about your monitored services.

Your phone number is used solely to send uptime alerts you have configured
We do not store WhatsApp message content after delivery
You can disable WhatsApp alerts at any time from your account settings

4. Information Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

Service providers (Clerk for authentication, Stripe for payments, Meta for WhatsApp)
When required by law or to respond to legal process
In connection with a merger, acquisition, or sale of assets (with notice to you)

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest, secure authentication, and regular security audits.

6. Data Retention

We retain your account information for as long as your account is active. Monitor data and logs are retained according to your plan's retention period (3 days to 1 year). After account deletion, we may retain certain information as required by law or for legitimate business purposes.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Access: Request a copy of your personal data
Correction: Request correction of inaccurate data
Deletion: Request deletion of your personal data
Portability: Request export of your data in a machine-readable format
Opt-out: Unsubscribe from marketing communications

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy, including compliance with LGPD (Brazil) and GDPR (European Union) where applicable.

9. Children's Privacy

Our service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the service after such changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

support@secayo.com